服務承諾
目的:
完善產品售后服務,保障渠道商、終端用戶和中天節能三方利益。
適用對象:
BENTIXISHIYONGYUSUOYOUQUDAOHEZUOSHANG(JINGXIAOSHANG、DAILISHANGHE OEM HEZUOSHANG)JIZHONGDUANYONGHU。
內容:
代理商采購的節電產品,ZISHOUDAOZHIRIQIZAILIANGZHOUNEIJIANGCHANPINBAOXIUKAZHENGQUEWANZHENGDETIANXIEHAO,JIAGAIDAILISHANGDANWEIGONGZHANGHOU,JIANGHUIZHIYOUJI♚GONGSIKEHUFUWUꦍBUJINXINGBEIAN;
DUIYUGONGSIZHENGSHIBEIANDECHANPIN,GONGSIJIANGYANGEANZHAO《CHANPINBAOXIU(BAOHUAN)TIAOKUAN》ZHIXING。DUIYUWEIJINGBEIANDECHANPINHUOFEIZHILIANGWENTIDECHAN🐼PIN,YUANZESHANGBUCHENGDANBAOXIU、BAOHUANDEZEREN。
YINZHILIANGWENTIYAODUICHANPINJINXINGFANXIUHUODIAOHUAN✨,DAILISHANGXUANZHAO《JIEDIANCHANPINFANXIU、DIAOHUANCHENGXU》ZHONGGUIDINGDELIUCHENGJIBIAOZHUNJINXINGCAOZUO,FEICHENGXUXINGWEI,GONGSIBUYU❀SHOULI,YINFEICHENGXUXINGWEICHANSHENGDEFEIYONG,YILVYOUDAILISHANGZIXINGCHENGDAN。
DUIYUZHILIANGWENTICHANPIN,RUGUOSHITESHUDINGZHIDEFEIZHENGCHANGGUIGECHANPIN,GONGSIYIBANTIGONGFANXIUFUWU。DUI♑YUCHANGGUICHANPIN,KEYIGENJUDAILISHANGDEYAOQIUHEYONGHUDESHIJIQINGKUANG,JINXINGFANXIUHUODIAOHUAN。
🍰 DUIYUGONGSIYISHOUCHAN𝓰PIN,RUCHUXIANZHILIANGWENTI,YUANZESHANGNENGGOUZAIYONGHUXIANCHANGPAICHU、JIEJUEDE,GONGSIBUTIGONGFANXIUHUODIAOHUANFUWU。
二、產品保修期限:GONGSIDUIZHENGSHIBEIANDESHOUCHUCHANPIN(YISHOUDAOKEHUFANKUIDE“CHANPINBAOXIUKAHUIZHI”WEIZHUN),ZIYONGHUGOUMAIZHIRIQI,TIGONG🅺WEIQI2NIANDEMIANFEICHANPINBAOXIUFUWUJIZHONGSHENGYOUCHANGWEIXIUFUWU。
三、產品保修(保換)原則ZAICHANPINBAOXIUQINEI,ZAIYONGHUYANGEANZHAOCHANPINSHIYONGSHUOMINGGUIDING(BUFENCHANPINCANZHAOZHENGCHANGDIANQICHANPINSHIYONGGUIDING),DUICHANPINJINXINGZHENGQUEDEANZHUANG、SHIYONGHEWEIHUDEQIANTIXIA,RUGUOYOUYUCHANPINDECAILIAOHUOZHIZAODENGZISHENZHILIANGWENTIZAOCHENG꧃CHANPINDEGELEIGUZHANGHUOLING🎀BUJIANSUNHUAI,GONGSIJIANGMIANFEIWEIYONGHUTIGONGFANXIUHUODIAOHUANHUOPINFUWU。
四、特殊原則:CHUXIANXIALIERENYIYIZHONGHUOJIZHONGQINGXING,JUNBUZAIBENGONGSICHANPINSHOUHOUMIANFEIBAOXIUFUWUFANWEIZHINEI:
- 未按照說明書要求安裝、使用、維護的產品。
- 因電動機與設備匹配不合理造成產品損壞。
- 由用戶或第三方改變產品的用途。
- 任何由用戶或第三方對產品進行拆卸維護、更換元器件或其他會對公司產品造成傷害的嘗試。
- 由于人力不可抗拒因素導致產品損壞,如水災、火災、房屋倒塌、設備倒塌、閃電、電網供電異常突變、異物沖擊等。
- 已修復的產品在返回途中因運輸中操作不當造成的損壞。
- 非本公司或本公司授權的經銷渠道所售產品。